Shipping Standards

 

Within Canada
Expedited: 2-4 Business Days (with Tracking number)

 

  1. Delivery standards are for items sent between most major urban centers and depend on origin and destination. Delivery standards are in business days, not calendar days. Some exceptions apply.
  2. All shipments within Canada will be shipped using Canada Post Expedited Parcel Service with Tracking (Quebec/Ontario 2 days, NB/SK/MN up to 4 days, AB/BC/Maritimes/Territories up to 9 days)
  3. To track your order, click on the link provided in your order confirmation email or visit Canada Post Tracking page and enter your tracking number as provided to you in the order confirmation email.
  4. Please note that regular processing time is 1-2 business days and all orders placed on weekends and holidays will be processed and shipped within 1-2 business days that should be added to shipping standards in the table above.
  5. We try our best to accommodate your special requests, if you need your shipment by a certain date please add it in your order's notes and we will make every reasonable effort to meet your request.
  6. If you choose a non-traceable shipment method, we cannot guarantee the time of delivery and will not have any updates on the status of your order until it's delivered to you. Some countries may hold new shipments at customs for a number of days and this is completely out of our control. You may contact your local customs office/department to verify if your package is held up.

 

Back-Orders process: 

Despite our best efforts to keep up with demand, we sometimes run out of stock on certain products or shades, and we know how much you would love to have those products in your kit, so now you may place the items in your cart and your products will be on back-order for you. 

Items that are on back-order will be shipped within 10-15 Business Days.

If for any reason your back-order items cannot be fulfilled within the expected delays, we will refund you accordingly and provide you with an additional discount code that you can apply on a future purchase.

$1 Days
$2 Hours
$3 Minutes
$4 Second
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